Software Publishing Management
Software publishing has come a long way. People are now much more likely to download an app or subscribe to software as a service than to pay thousands of dollars for a single application. What does this mean for software publishers? It means you better step up your game when it comes to making your customers happy.
If you’re operating a SaaS model, managing subscriptions can be complex, especially if you offer different types of subscription packages. Because people are fickle, and there are lots of options out there for them to switch to, they’ll jump ship the minute they have any issues with your company. To keep your customers happy, you’ll need a system that easily manages all of your variables:
· Special promotions
· Users and user roles
· Pricing structures
Sales & Customer Management
Keeping your customers happy begins and ends with customer management. We’ll help you develop a tool that allows you to regularly engage with your customers, whether you’re offering new features or just keeping in touch.
Integration with Financials
Connecting sales to your financials is an important part of running your business smoothly. We’ll develop a system that ties your front office information to your financial data. This will give you access to a complete profile for all your customers, allowing you to provide the best customer service possible.
Contact us today to find out how we can help transform your business.