Dynamics® CRM 2011 Applications accelerated

Category: Private Training

Course: TP-M80290-3A Dynamics® CRM 2011 Applications (accelerated)

Course Description:

This four day instructor-led course condensed into 3 days, explores the Microsoft® Dynamics CRM application from a user's perspective. Application functionality covered in the course includes: Sales Management, Marketing Automation, Service Management, & Service Scheduling. This instructor-led course provides students with the knowledge and skills to improve their business processes by using the key features of sales management, marketing automation, service management, and service scheduling. A student guide is provided at no extra charge.

** On site training - Travel expenses are included in this price. ** Must be booked 30 days or more in advance or additional fees for late booking apply ** Maximum 8 students for each class will receive Official Student Guide. ** Client is responsible for providing & preparing training room with projector and learner PCs with Windows Server 2008 R2 and Hyper-V prior to class start. ** Client is responsible for Pre-loading all learner PCs with VMs at least one business day prior to class starting date.

Audience User-Suitable for end users and managers without a technical background
Subject CRM
Duration 2.5 Days
Course Number TP-M80290-3A

CRM Usability Blog

  • Free DEVOPS Course
    I’d thought I would share this DEVOPS link for those developers that might be interested.  If you were wondering where development might be headed beyond agile, this is a strong possibility. Steve Noe DevOps is a cultural shift that aims … Continue reading
  • 3 more Dynamics CRM User Training Videos Posted
    I recorded and posted the last three eBooks from the Dynamics CRM training and adoption kit on our YouTube site this week.  They include: Meet your service goals with SLAs and entitlements training Customize a business process Dynamics CRM System … Continue reading

XRM Architect’s Blog